Policies
We aim to be as transparent as possible. So here’s some not so fine print to help you navigate.
Expiration Dates
Our expiration dates are listed in the pricing descriptions and are firm with no exceptions.
Packages that expires after 1 MONTH:
First timer deal (3-pack)
4-Pack
8-Pack
Packages that expire after 12 MONTHS:
10-Pack
20-Pack
Extensions are only granted for long-term medical reasons.
Cancellation Policy
Classes may be canceled 4 hours before start time without penalty. If no sign ups 3 hours before start time, classes will be canceled by the studio.
Workshops must be canceled 7 days ahead.
Private lessons must be canceled 24 hours ahead.
Parties must be canceled 48 hours ahead of time. Rescheduling is at studio’s availability and discretion.
Late Policy
We know things happen, so there is a 10 minute grace period for late students. After 10 minutes (from class start time) students will no longer be permitted to take class.
Transferring Classes
If you know you’re not able to make it to class and it’s outside of our cancellation window, we do offer a class transfer with a $10 fee. Text or email us before your class starts, otherwise it will be considered a late cancel and your class is forfeit.
ClassPass Bookings
ClassPass is a third-party system and has its own policies that we adhere to. Therefore, no changes, exceptions, transfers or extensions are possible. Anything booked via ClassPass must be dealt with through ClassPass not us.
Bookings through us have more flexibility!